COVID-19 UPDATES

The information below is updated regularly and is subject to change.

Caring for our country and communities,
by combating COVID-19 together, is our number one priority.

The entire world has been affected by the COVID-19 pandemic.
We appreciate President Cyril Ramaphosa and the Government taking serious
action to mitigate the spread of COVID-19 and support the measures in place.

For the latest government updates around COVID-19 visit the SA Coronavirus Portal.

Trading under Level 3 restrictions

We are operating under level 3 restrictions, in line with Government regulations. The Centre is open from Monday – Friday 9 am – 6 pm Sat/Sun  & Public Holidays 9 am to 5 pm -  however, stores may have their own specific trading hours and are subject to change. Restaurants can offer deliveries and takeaway collections, however, sit-down dining is strictly prohibited. Food court seating and on-site consumption is prohibited. Liquor stores are permitted to sell alcohol, Monday to Thursday from 9 am – 5 pm,
for at-home consumption only.


Hair and beauty salons
Barbers, tattoo parlours and laser clinics are permitted to sell products and offer limited treatments and services.

Restaurants
Can offer deliveries and takeaway collections. Sit-down service is restaurant specific and depends on Government guideline compliance, please contact the restaurant directly. The Food Court seating is open. Movie cinemas and entertainment centres remain closed, until further notice.

Liquor stores
Are still permitted to sell alcohol, Monday to Thursday from 9am - 5pm, for at-home consumption only. The trade of tobacco and related products remains prohibited.

Open stores

The Centre is open from Mon –  Friday: 9 am to 6 pm I Sat, Sun and Public holidays: 9 am – 5 pm. Stores offering the above-mentioned items and services are permitted to apply to trade and may have their own specified trading hours – please contact stores directly for their store-specific trading hours. As stores are approved to operate by authorities, they will be listed below:

              
ABSA: 060 981 8666 - OPEN - 9AM - 4PM      
@ Home: 062 447 8171 - OPEN - 9AM - 5PM
Ackermans : 064 538 6165 - OPEN - 9AM - 5PM
Adidas: 078 647 7842 - CLOSED       
African Bank: 065 886 7960 - OPEN - 9AM - 4PM      
Alberto P: 011 788 7493 - OPEN - 9AM  - 6PM       
Aldo: 084 651 1808 - OPEN - 9AM - 6PM   
Andiccio24: 067 777 2564 - OPEN - 8AM - 8PM - Take-away Delivery Only   
American Swiss: 011 880 2048 - OPEN - 9AM - 5PM
               
              
Boost Juice: 079 793 5886 - OPEN - 9AM - 6PM      
Bob Cut Hair Salon: 073 984 0259 - OPEN - 9AM - 6PM
Bose Sound Systems: 011 880 1933 - OPEN - 9AM - 6PM              
Bras n Things: 071 137 4948 - OPEN - 11AM - 5PM
Browns The Diamond Store: 011 880 8718 - OPEN - 9AM - 5PM  
          
              
Cape Union Mart: 065 862 1393 - OPEN - 9AM - 6PM      
Capitec Bank: 074 314 2421 - OPEN - 9AM - 5PM       
Cell C: 065 352 8489 - OPEN - 9AM - 5PM      
Cell Café: 072 922 9222  - OPEN - 9AM - 5PM         
Cardies: 084 293 7762 -  CLOSED - 9AM - 5PM       
Carlton Hair: 076 039 1253 - CLOSED - 9AM - 5PM       
Cinema Nouveau: 073 349 2079 - CLOSED          
CNA: 078 602 4539 - OPEN - 9AM - 5PM     
Click's: 083 374 1804 - OPEN - 9AM - 5PM      
Crazy Plastic: 084 313 5546 - OPEN - 9AM - 5PM
Colette: 082 696 0033 - OPEN - 9AM - 5PM          
Coricraft: 078 316 1181 - OPEN - 9AM - 5PM      
Contempo: 084 690 5926 - OPEN - 9AM - 5PM
Cotton On: 074 681 2556 - OPEN - 9AM - 5PM
Cotton On Kids: 061 463 0273 - OPEN - 9AM - 5PM

              
Dermalogica: 072 794 9190 - OPEN - 9AM - 6PM          
Dischem: 079 186 1550 - OPEN - 9AM - 5PM   
Dream Nails: 083 635 9540 - CLOSED    
   
E               
Edgars Beauty: 087 822 3970 - OPEN - 9AM - 5PM       
Edgars Home: 087 821 1068 - OPEN - 9AM - 5PM               
Exclusive Books: 083 945 5121 - OPEN - 9AM - 5PM
Evelution vape: 072 509 2126 - CLOSED       
Europa Café: 073 668 1915 - OPEN - 9AM - 6PM          
               
F               
Fabiani: 073 500 3177 - OPEN - 9AM - 5PM          
Factorie: 073 386 3788 - OPEN - 9AM - 5PM
Flight Centre: 011 327 5355 - CLOSED          
FNB - OPEN - 9AM - 4PM               
Foschini: 062 033 9402 - OPEN - 9AM - 5PM       
Forever New: 071 897 1876 - OPEN - 9AM - 5PM       
Fran's Tailor: 067 023 2983 - OPEN - 9AM - 5PM
Freddy Jeans: 076 103 0057 - OPEN - 9AM - 5PM       
FotoZA: 082 772 0807 - OPEN - 9AM - 5:30PM         
               
              
Green Cross: 087 287 8010 - OPEN       
               
              
H&M: 083 474 6478 - OPEN - 9AM - 6PM      
House of Isis: 011 447 2349 - OPEN - 9AM - 5PM      
HP: 011 730 8206 - OPEN - 9AM - 6PM       
Hush Puppy: 011 447 6303 - OPEN - 9AM - 5PM      

I               
Imali Express: 082 570 9200 - CLOSED          
Incredible Connection: 076 712 6501 - OPEN - 9AM - 5PM
I Was Shot in Joburg: 076 825 0991 - CLOSED
          
              
Jet: 076 912 9894 - OPEN - 9AM - 5PM
Jewl and Jems: 064 697 1163 - OPEN - 9AM - 5PM          
Jo Borkett: 081 325 5262 - OPEN - 9AM - 5PM        
Jones & Kent: CLOSED
J & M Biltong: 082 559 8872 - OPEN - 9AM - 5PM
               
              
K'nect: 072 467 2422 - OPEN - 9AM - 6PM     
Kameraz: 082 772 0807 - OPEN - 9AM - 5:30PM          
Kingsley Heath: 079 909 5878 - OPEN - 9AM - 5PM      
               
L               
Lacoste: 081 332 8017 - OPEN - 10AM - 5PM      
Lecreuset: 079 963 2762 - OPEN - 9AM - 5PM          
Legit: 083 238 2456 - OPEN - 9AM - 5PM          
Levisons: 082 558 9149 - OPEN - 10AM - 5PM         
Lilliputs: 082 330 9015 - OPEN - 9AM - 5PM       
Lindt: 071 916 5401 - OPEN - 9AM - 5PM       
Loads of Living: 078 337 0466 - OPEN - 9AM - 5PM          
Lovisa: 062 731 1019 - OPEN - 9AM - 5PM          
               
              
Maple Galleries: 082 501 8865 - OPEN - 9AM - 5PM       
Markham: 079 714 7163 - OPEN - 9AM - 5PM       
Miniso: 067 327 9537 - OPEN - 9AM - 5PM
Mos Definite: 071 422 9444 - CLOSED          
Mr Price: 073 248 4377 - OPEN - 9AM - 5PM
Mr Price Sport: 060 674 0078 - OPEN - 9AM - 5PM
Mr Price Home: 060 982 5080 / 073 687 2287 - OPEN - 9AM - 5PM
MTN: 083 200 8978 - OPEN - 9AM - 5PM       
Mugg&Bean: 083 251 9677 - Mon - Thurs - 08:00 to 19:00 - Fri - Sat - 08:00 - 20:00 - Sun - 08:00 - 18:00     
Musica: 073 038 4373 - OPEN - 9AM - 5PM       
               
N               
Nedbank: 082 777 6460 - OPEN - 9AM - 4PM      
Nicci Boutique - OPEN - 9AM - 6PM      
               
              
Old Khaki: 073 502 7661 - OPEN - 9AM - 5PM                    
               
                   
Peacock Tea: 062 769 7137 - OPEN - 8AM - 5PM     
Pantravel: 084 407 2814 - CLOSED           
PnP: 082 676 7400 - OPEN - 7AM - 6PM     
Pick n Pay Clothing: 068 203 9537 - OPEN - 9AM - 5PM
PNA: 010 015 5090 - OPEN - 9AM - 5PM
Poetry: 063 739 7949 - OPEN - 9AM - 5PM       

Q               
Queenspark: 060 502 4403 - OPEN - 9AM - 5PM
               
              
Read's: 065 156 6721 - OPEN - 9AM - 5PM      
Refinery: 083 492 4083 - OPEN - 9AM - 5PM      
Remax: 061 057 3397 - OPEN - 9AM - 6PM
Rosebank Art & Craft: 073 616 2929 - CLOSED       
Rosebank Sunday Market: 072 243 8582 - CLOSED          
               
S               
SA Post Office: 083 324 9481 - OPEN - 8AM - 5PM      
SA Post Office Boxes: OPEN - 8AM - 5PM
Samsung: 073 232 8185 - OPEN - 8AM - 5PM
Shelf Life: 082 427 0250 - OPEN - 9AM - 5PM
Shell Garage - OPEN - 24Hours               
Silver Company: 082 320 7030 - OPEN - 9AM - 5PM     
Sketchers: 076 565 1193 - OPEN - 9AM - 5PM     
Sofisti Clean: - OPEN - 9AM - 5PM                
Sorbet: 083 711 8686 - - OPEN - 9AM - 5PM     
Sobert Dry Bar: 083 711 8686 - OPEN - 9AM - 5PM     
Sobert Man: 083 711 8686 - OPEN - 9AM - 5PM     
Spec Saver: 063 357 6711 - OPEN - 10AM - 5PM      
Splush: 060 685 7250 - WED-SUN - OPEN - 9AM - 5PM      
Sportsmans Warehouse: 081 258 4588 - OPEN - 9AM - 5PM
Sportscene: 083 714 7721 - OPEN - 9AM - 5PM     
Sposabella: 082 453 9550 - OPEN - 9AM - 5PM    
Spilhaus/Swarovski: 076 612 1291 - OPEN - 9AM - 5PM   
Sta Travel: 082 589 0055 - CLOSED       
Standard Bank: 083 297 2676 - OPEN - 9AM - 3PM  
StarBucks: 072 796 1455 - OPEN - 9AM - 6PM    
Step Ahead: 084 469 0025 - OPEN - 9AM - 4PM
Sunglass Hut: 021 276 2713 - OPEN - 9AM - 5PM               
               
              
Telkom: 011 327 5339 - OPEN - 9AM - 5PM
The Body Shop: 076 976 1160 - OPEN - 9AM - 6PM       
The Cross Trainer: 063 087 3799 - OPEN - 9AM - 6PM       
The Matador: 083 653 5820 - OPEN - 9AM - 6PM      
The Nut Lady: 060 315 3614 - OPEN - 9AM - 5PM      
The Scoin Shop: 060 629 9505 - OPEN - 9AM - 3PM    
Tie Shop/Twill: 073 465 9755 - CLOSED       
Tigerwheel and Tyre: 011 268 1061 - OPEN - 8AM - 5PM      
Torga Opticle: 079 479 1799 - OPEN - 9AM - 5PM     
TotalSports: 011 214 2624 - OPEN - 9AM - 5PM   
Tread&Miller: 079 622 8991 - OPEN - 9AM - 6PM    
Truworths: 079 972 4619 - OPEN - 9AM - 5PM       
Tsonga: 073 781 3623 - OPEN - 9AM - 5PM       
Typo: 064 681 5657 - OPEN - 9AM - 6PM
     
              
V Cell Clinix: 082 437 9786 - OPEN - 9AM - 6PM      
V Gadget: 061 658 6029 - OPEN - 9AM - 5PM
Vets Pentry: 084 500 0217 - OPEN - 9AM - 6PM      
Vida E Café: 074 954 2792 - OPEN - 9AM - 5PM    
Vision Works: 073 488 7810 - OPEN - 9PM - 6PM
Vodacom: 071 312 6916 - OPEN - 9AM - 5PM
     
              
Woolworths Cafe: 079 742 8625 - OPEN - 8:30AM - 5PM
Woolworths: 079 742 8625 - OPEN - 8:30AM - 5PM
Wesley's Tobacconist: 084 777 6068 - CLOSED     
  
              
YDE: 083 973 8071 - OPEN - 9AM - 5PM

Centre access & information:

Parking: All our ticket dispensers are cleaned regular with 70% Alcohol-based sanitizers
Open entrances: All entrances are open.
Bathrooms: All bathrooms are open
Information Desks: The Information Desks are operational. Staff will remain seated behind a perspex shield and wear personal protective equipment, including gloves and a mask. Gift Card sales are not permitted. For general enquiries please contact 011 788 5530

Safety measures

All shoppers are required to follow the health and safety protocols stipulated by the Government and National Department of Health. Please comply with these rules, including:

- Wearing a cloth mask.
- Practising physical distancing of 2 metres.
- Practising protective hygiene, including washing hands and using sanitisers.
- One member per household permitted to shop at a time.
- A limited number of customers will be allowed in stores, queues, lifts and on escalators.  Please comply with these rules as directed.

Prior to and during your visit to the Centre, we recommend that you take the following additional precautionary measures:

- Prior to shopping, create a list of the goods you require in categories to avoid unnecessary browsing.
- Contact stores directly prior to your visit to check their trading hours or if you are looking for a specific item or service.
- Plan your parking and entrance access by checking the map and do not linger in the Centre.
- Avoid browsing and repeatedly picking up and putting down products.
- Making use of no-touch payment methods, such as Zapper, Snapscan and tap-and-go (check your settings regarding pin requirements).
- Make use of the in-store disinfectant wipes when making use of trolleys or baskets.
- If you do feel sick, stay home and seek medical attention.
- Stay informed, check trusted and reputable sources and avoid spreading rumours and fake news.

To protect the health, safety, and well-being of our customers and personnel working in the Centre, we are in continuous contact with the relevant local health authorities, and diligently following the World Health Organisation’s recommended preventative protocol and complying with the Lockdown Regulations. We have introduced the following additional precautionary measures and enhanced cleaning procedures:

- Increased cleaning routines and meticulously disinfecting the common areas and high touch-points of the Centre, with disinfectants that have the prescribed alcohol content.
- Communicating with our stores regularly, regarding updates and their in-store precautionary measures.
- Security in our Centre is still a core focus and remains in place.
- The Centre Management Office is operationally resourced.
- For Centre related enquiries please contact us via email or make use of our social media channels

Reporting incidents

If you would like to report any incidents that have taken place at the Centre, please contact:
Moses Sithole, Facilities Manager on 073 234 3932 / moses@rosebankmall.co.za
Ranko Manga, Operations Manager on 083 634 1498 / ranko@rosebankmall.co.za

We would like to thank you for your continued support and understanding.